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Delivery times are currently 1-6 working days

Free worldwide shipping on all orders over $50

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We aim for 1-2 working days for despatch of your orders, but this could change depending on the country and the quantity of products.

To edit your shipping information please contact as soon as possible with us via hello@statesofnature.com, if it is not too late we will change your shipping address.

Please be extra careful when entering your shipping address, States Of Nature will not be responsible for orders sent to the incorrect delivery address provided by the customer.

 

Log in to your account to check the status of your order. Or you can check your order at: https://www.statesofnature.com/pages/track-my-order

If you are having troubles finding the information that you are looking for, please contact hello@statesofnature.com

No, your credit card information will be deleted from the system once the order and the payment has been confirmed.

I have no idea!!!!

This is the list of countries we ship to (if your country doesn’t appear in this list, please contact us at hello@statesofnature.com and we will see what we can do for you): 

Slovakia 

Czechia

Austria

Poland

Hungary

Estonia

Finland 

Portugal

Croatia

 

Germany

France

Bulgaria

Romania

Slovenia

Sweden

Ireland

Italy

Spain

Belgium

Luxembourg

Netherlands

Denmark

Lithuania

Latvia

United Kingdom

For European orders we use DPD and Posta Bez Hranic.

For UK orders we deliver through Whistl.

Sometimes it can take up to 24 hours to receive your order confirmation due to a sporadic high demand. If you have not received your order confirmation email after 24 hours to hello@statesofnature.com with your inquiry.

Payments are in EURO (€) and we accept VISA, MasterCard, Discover, American Express.

Also payments by Direct Bank Transfer or PayPal.

Please contact us immediately, within 24 hours receiving the order, at hello@statesofnature.com . Please inform us with the order number and some prove of the damage product/s and we will solve the problem as soon as possible.

To find out more about our products, please contact hello@statesofnature.com and our team and aromatherapy experts will answer your queries as soon as possible.

There is no minimum order for export orders, but it is unlikely that orders of value items are cost effective.

All packages are packed in a carton box with your name, order number and the weight written on it.

To reset your password, go to https://statesofnature.com/account/login and click on “Forgot your password?” above the sign-in button.

You will then be prompted to enter your E-mail address you used to create an account and once you submit, you will receive an E-mail notification with a link to reset your password.

Once you have done that, you can log in with your new password as normal.

If you need to swap an item

Returns and Exchanges

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If you need to swap an item

Returns and Exchanges

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If you need to swap an item

Returns and Exchanges

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On all orders above $50

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